Hoppa thanks Godalming Town Council

Godalming’s Hospital hoppa service has received a welcome cash boost of £5,000 from Godalming Town Council.

The service is relied upon by Godalming residents who do not have access to transport and need to attend a hospital appointment at the Royal Surrey or other medical facilities in the area. The wheelchair accessible buses can be booked for appointments between 8am and 6pm. Given enough notice, it is sometimes possible for hoppa to provide a service outside these hours.

Commenting about the service, Steve Forward general manager at hoppa says: “It’s a common myth that Hospital hoppa is only for older people but this is not the case.

“The Hospital hoppa service is open to virtually everyone who lives in Godalming. To use the door to door transport service, customers need to pre-register with us which is quick and easy to do. The service operates on a first come first served basis, so we encourage customers to book their transport as soon as they receive their appointment.” 

Keen to see how Godalming Town Council’s grant benefits the town’s residents, the Mayor of Godalming Councillor Nick Williams and the Mayoress Jeanne Williams recently visited the Royal Surrey to find out about Hospital hoppa from one of the service’s regular drivers and hoppa’s general manager.

Councillor Nick Williams says: “It was very interesting to receive a first-hand insight into Hospital hoppa and the people it transports. Before our visit, I hadn’t fully appreciated that the fare paid by passengers covers just one fifth of the total cost of providing the service. The annual deficit of around £20,000 is subsidised by hoppa through other income generating activities and grants such as the one we have given.

“I am delighted that Godalming Town Council is supporting hoppa because without this service, Godalming residents would have to find alternative means of travel such as a lengthy journey on public transport or a costly taxi ride. This is a vital service for Godalming residents and as you never know when you may need it, my advice to residents is to register now.”

The grant aid has been given as part of an ongoing service level agreement with Godalming Town Council and hoppa.

To register or to find out more about hoppa and its services look around our website or call 01428 681701.

From left to right: Steve Forward from hoppa, Jeanne Williams Mayoress of Godalming, Gail Weingartner hoppa driver and Councillor Nick Williams Mayor of Godalming meet the hoppa bus as it arrives at the Royal Surrey County Hospital.