Grant helps Haslemere residents get to hospital appointments

A vital service that takes patients direct from their home to their medical appointment at health facilities in Guildford, Godalming and Haslemere has received a cash boost.

Haslemere Town Council has renewed its commitment to hoppa, the town’s door to door community transport service, by granting £5,000 towards the cost of running the service.

Steve Forward, general manager at hoppa says: “Hospital hoppa is relied upon by a number of Haslemere residents. We meet customers at their front door and drop them off outside the main entrance of the hospital in plenty of time for their appointment. The personal nature of our service means we get to know our passengers and their needs, so we can make their journey with us as comfortable as possible.”

To discover more about the service, Councillor David Round the Mayor of Haslemere and the Mayoress Councillor Melanie Odell recently met with hoppa’s general manager and one of hoppa’s regular drivers.

Speaking afterwards, Councillor David Round said: “It’s clear that without hoppa, some of our residents would have no choice but to use more expensive and/or less convenient options to get to their medical appointment. At worst, some could even find themselves unable to attend and therefore miss important check-ups and treatment.

“Hoppa is a superb service which enables some of our most vulnerable and sick residents to access care, so they have the best possible chance of maintaining their health and independence. We are fortunate to have such a convenient and practical service in Haslemere and are delighted to continue with our support.” 

The Hospital hoppa service can be used by passengers of all ages and is for anybody with a transport need. The fare costs £10 each way and £2.50 for a carer/companion. The buses can accommodate wheelchairs and pushchairs.

Registering to use hoppa is simple and free and can be done online at Once registered, customers can book their journey by calling the registration and booking line on 01428 681701 from Monday to Friday 8.30am to 12.30pm and 1pm to 4pm.


Caption: (Left to right) Steve Forward, Councillor Melanie Odell, Councillor David Round and Andy Hayden with hoppa bus ‘Griff’, which was named after Melanie Odell’s late Father and former hoppa trustee Mr Jenkyn Griffiths.